Seamless Software Transitions: From MD & Pracsoft to Best Practice
- Stephanie Portoglou
- 1 day ago
- 2 min read
At Private Practice Medical Consulting, we know that changing clinical software is never “just an IT upgrade.” It’s workflows, billing processes, templates, training, data integrity, team confidence and a whole lot of behind-the-scenes admin.
Over the last couple of years, we’ve had the pleasure of working with incredible clinics and IT providers to support transitions from MedicalDirector / Pracsoft to Best Practice.
And while the journey can feel a little fiddly at times, with the right support team around you, it can be smooth, structured and stress-free.
Supporting Clinics Every Step of the Way
We’ve proudly assisted clinics including:
Both clinics had outstanding Practice Managers and teams who were proactive, collaborative and committed to getting it right. It’s always a privilege to work alongside teams who care deeply about their systems and their patients.
Why Software Transitions Feel Overwhelming
Let’s be honest changing programs is never easy.
There is often:
• Manual data handling
• Template rebuilding
• Billing configuration updates
• Provider number and Medicare setup checks
• Workflow redesign
• Staff retraining
• Go-live troubleshooting
It’s detailed. It’s time-consuming. And it can pull Practice Managers and teams away from their core responsibilities.
That’s where we come in.
Taking Care of the Nitty-Gritty
Private Practice Medical Consulting steps in to relieve the administrative burden.
We work closely with practice teams to:
• Prepare and cleanse data pre-transition
• Rebuild templates and recalls
• Review billing and item configuration
• Support workflow mapping
• Assist with training and post-go-live support
• Be onsite (or on-call) during transition day
Our goal is simple allow your Practice Manager and team to focus on patients, while we handle the backend detail.
The Power of Great IT Partnerships
A smooth transition is never done alone.
We’ve had the opportunity to work with excellent IT providers such as Jose Health IT, who go above and beyond by conducting dummy transitions beforehand.
These test runs ensure that:
• Data integrity is checked
• System mapping is accurate
• Errors are identified early
• Go-live day runs seamlessly
When clinical, administrative and IT teams work collaboratively, transitions become structured not stressful.
Considering a Transition?
If your clinic is thinking about moving from MedicalDirector or Pracsoft to Best Practice, planning and preparation are everything.
Private Practice Medical Consulting, alongside trusted IT providers like Jose Health IT, can guide you through the entire process from initial planning to post-go-live optimisation.
Software transitions don’t have to feel overwhelming. With the right support, they can be smooth, strategic and empowering for your whole team.
If you’re considering a change, we’re here to help.
